918kis Privacy Policy

This Privacy Policy applies to all personal data collected by 918kis in connection with the registration, access, and use of the 918kis online gaming platform accessible at 918kis.co, including any mobile-optimised version of the platform. It applies to all registered members, applicants for membership, and visitors who interact with the 918kis platform, whether or not they complete registration.

By registering an account with 918kis or continuing to use the platform after this Policy has been communicated to you, you acknowledge that you have read and understood how 918kis processes your personal data as described herein. If you do not agree with any part of this Policy, you should not register or continue to use the 918kis platform.

This Policy does not apply to third-party websites, services, or platforms that may be linked to from 918kis content. 918kis is not responsible for the privacy practices of any third-party operator.

For the purposes of applicable data protection legislation, 918kis is the data controller in respect of the personal data you provide when registering for and using the platform. As data controller, 918kis determines the purposes and means by which your personal data is processed.

Where 918kis engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification providers, or cloud infrastructure providers — those parties act as data processors under contractual agreements that bind them to process data only in accordance with 918kis's documented instructions and applicable data protection law.

For any data-related enquiries, you may contact the 918kis data team at: [email protected]

918kis collects personal data through various means, including directly from you during registration, through your ongoing use of the platform, and through automated technical systems. The categories of data collected include:

918kis does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information beyond what is strictly necessary for responsible gaming assessments or legally mandated disclosures.

918kis processes your personal data for the following purposes:

• Account Registration and Management: To create, maintain, and administer your 918kis member account, including processing your 918kis login credentials and verifying your identity.
• KYC and Age Verification: To verify that you are 21 years of age or older, and to confirm your identity as required under 918kis's licensing obligations and anti-money-laundering obligations.
• Payment Processing: To process deposits and withdrawals through your chosen payment method — including Touch n Go eWallet, Boost, GrabPay, Maybank FPX, CIMB FPX, 7-Eleven Cliqq, and USDT TRC20 — and to maintain records of all financial transactions.
• Provision of Gaming Services: To provide access to the 918kis gaming platform, including slots, live casino, sportsbook, Lucky Dice, and Plinko, and to record gaming activity for account integrity, dispute resolution, and regulatory purposes.
• Responsible Gaming: To monitor gaming patterns and identify potential signs of problem gambling, and to administer self-exclusion, deposit limit, and other responsible gaming tools requested by members.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account sharing, multi-accounting, and other prohibited conduct.
• Customer Support: To respond to your enquiries, complaints, and support requests in a timely and effective manner.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw consent at any time by contacting support or updating your communication preferences in Account Settings.
• Platform Improvement: To analyse aggregated, anonymised usage data to improve the performance, design, and content of the 918kis platform.
• Legal and Regulatory Compliance: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and fulfil obligations under 918kis's international gaming licence.

918kis processes your personal data under the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and 918kis — namely, to provide access to the platform, process payments, and administer your account.
• Legal Obligation: Processing required to comply with applicable law, including KYC, anti-money-laundering regulations, and licensing conditions imposed by the relevant gaming authority.
• Legitimate Interests: Processing carried out in pursuit of 918kis's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your privacy rights.
• Consent: Processing of data for marketing communications, where your prior explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

918kis does not sell or rent your personal data to third parties for their own marketing purposes. Your data may be shared in the following limited circumstances:

• Payment Processors: Data necessary to process your deposits and withdrawals is shared with approved payment service providers (e.g., Touch n Go eWallet operator, GrabPay, FPX operators, cryptocurrency processors). These providers operate under their own privacy policies and are bound by data processing agreements with 918kis.
• KYC Verification Providers: Identity documents and verification data may be shared with third-party KYC service providers engaged by 918kis to perform age and identity checks. Such providers are contractually bound to process data solely for verification purposes.
• Game Content Providers: Some gaming data (session identifiers, wallet balance references) may be shared with third-party game software providers to enable gameplay. Personal identification data is not routinely shared with game providers.
• Regulatory and Law Enforcement Authorities: 918kis will disclose personal data where required to do so by applicable law, court order, or demand from a competent regulatory authority, including the international gaming authority under whose licence 918kis operates.
• Business Transfers: In the event of a merger, acquisition, or sale of the 918kis platform, personal data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

All third parties with whom 918kis shares personal data are required to handle that data in accordance with applicable data protection standards and may not use it for any purpose beyond that for which it was shared.

The 918kis platform uses cookies and similar tracking technologies to operate core platform functions and to understand how members interact with the site. The categories of cookies used include:

• Strictly Necessary Cookies: Required for the platform to function, including session management, 918kis login authentication, and security functions. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language, currency display, and game lobby filters to personalise your experience on return visits.
• Analytics Cookies: Collect anonymised data about page visits, session durations, and navigation paths to help 918kis understand usage patterns and improve the platform. Data collected via analytics cookies does not personally identify individual users.
• Security Cookies: Used for fraud detection, device fingerprinting, and identifying unusual login patterns that may indicate account compromise or multi-accounting.

You may configure your browser to block or delete cookies; however, doing so may impair the functionality of certain 918kis platform features, including the ability to maintain a 918kis login session across page loads.

918kis retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying legal, accounting, or reporting requirements.

• Active Accounts: Personal data associated with an active 918kis member account is retained for the duration of the membership and for a minimum of five (5) years following account closure, in accordance with anti-money-laundering record-keeping requirements.
• Financial Transaction Records: All deposit, withdrawal, and gaming transaction records are retained for a minimum of seven (7) years from the date of the transaction.
• KYC Documentation: Identity verification documents are retained for a minimum of five (5) years following account closure or the date of the most recent transaction, whichever is later.
• Support Communications: Customer support interactions are retained for three (3) years from the date of the most recent communication in the relevant ticket or case.
• Self-Excluded Members: Records of self-exclusion are retained indefinitely to prevent re-registration during an active exclusion period and for a minimum of five (5) years following the expiry of a temporary exclusion.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

Subject to applicable law, you have the following rights in respect of the personal data 918kis holds about you:

• Right of Access: Request a copy of the personal data 918kis holds about you, together with information about how it is being processed.
• Right to Rectification: Request correction of any inaccurate or incomplete personal data held in your 918kis account.
• Right to Erasure: Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: Request that 918kis restricts the processing of your personal data in certain circumstances, such as during an investigation of a data accuracy dispute.
• Right to Withdraw Consent: Where 918kis processes your data on the basis of consent, you have the right to withdraw that consent at any time without affecting prior processing.
• Right to Object: Object to 918kis processing your data based on legitimate interests, including direct marketing, where your personal circumstances justify the objection.

To exercise any of the above rights, submit a written request to [email protected] with the subject line "Data Subject Request." 918kis will respond within thirty (30) calendar days of receipt. 918kis may require you to verify your identity before actioning a data request to prevent unauthorised disclosure.

918kis implements appropriate technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption of all data in transit between your browser and 918kis servers.
• Encryption of sensitive data fields — including passwords and financial identifiers — at rest.
• Role-based access controls limiting staff access to personal data on a strictly need-to-know basis.
• Regular penetration testing and vulnerability assessments of the 918kis platform infrastructure.
• Automated anomaly detection for unusual login patterns, including geolocation changes and new device access.
• Incident response procedures for data breaches, including notification protocols where applicable law requires member notification.

While 918kis employs industry-standard security practices, no system is entirely immune to breach. You play an important role in protecting your own data by maintaining a strong, unique password for your 918kis account and enabling two-factor authentication.

918kis reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or the manner in which 918kis processes personal data. Material changes will be communicated to registered members via the contact details held on file, or by prominent notice on the 918kis platform, prior to the changes taking effect.

The "Last Reviewed" date at the top of this Policy indicates when it was most recently updated. Your continued use of 918kis following notification of any changes constitutes acceptance of the revised Policy. If you do not accept the changes, you should cease using the platform and may request account closure.

If you have any questions about this Privacy Policy or the manner in which 918kis handles your personal data, please contact our team at: [email protected]

If you are not satisfied with 918kis's response to a data-related enquiry or complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in your jurisdiction, or to the dispute resolution mechanism available under 918kis's international gaming licence.

918kis is committed to resolving data privacy complaints promptly and in good faith. We aim to acknowledge all data subject requests within five (5) business days and to resolve them fully within thirty (30) calendar days.